Irish Water received nearly 1,800 complaints last year including 474 from people claiming they had got sick due to water quality issues.
There were also 479 who contacted the utility, which has recently rebranded as Uisce Éireann, to say that discoloured water was flowing out of their taps.
Another 28 complaints were logged from customers who said there was a funny odour from their drinking supply while 82 said their water tasted strange.
Nearly a third of the complaints, 557 in total, were about water outages where no supply was available at all while 15 people contacted the utility to complain about drinking water restriction notices.
There were also 57 gripes from people about boil water notices, where they had been informed that their tap water was not safe to drink.
Overall, 1,790 formal complaints were logged with Uisce Éireann with at least 200 recorded in each of August, September, and October, the three busiest months for complaints.
Gardaí were paid more than €205 million in allowances last year, including boot allowances, Gaeltacht allowances, and payments for serving in the ministerial pool of drivers.
Almost a third of the money – or €73.2 million – was paid out in a Sunday allowance to more than 13,500 members, for an average of around €5,400 per person.
Another €43 million was paid out in rostered night duty to more than 13,000 members, with the average payment working out at just over €3,200 for each member.
There was also a payment of around €18.9 million in public holiday allowances, shared between over 13,360 individual gardaí.
Annual premium payments worth €12.47 million were paid as well to 13,804 different people according to figures released under FOI.
Boot allowances totalling €2.1 million were paid to more than 14,000 individual gardaí, each worth about €150 per person.
There were also a variety of uniform allowances paid, which together came to a cost of around €2.9 million, the garda figures showed.
Other more specific payments were made to gardaí in particular jobs with €3.57 million paid in a “detective allowance” to 4,879 different gardaí.
There was an “availability allowance” paid to 318 members, which came to a combined €2.18 million, or around €6,900 per person.
Instructor allowances totalling €2.16 million were paid out to 408 gardaí, while 3,440 members shared €1.875 million in a “plain clothes allowance”.
Payments totalling €960,000 were paid to 82 gardaí for working in the minister’s pool, providing driving and security services to officeholders.
Gaeltacht allowances cost €789,859 and were paid to 194 members serving in Irish-speaking regions, or an average of €4,071 per person.
Other payments made last year included €712,661 in transport allowances, €615,119 in overseas allowances, and €487,821 in a “scene of crimes allowance”.
Under FOI, Cabinet records cease to be exempt five years after the meetings have taken place.
This upload of meeting minutes covers the period July to December 2017 discussing a range of issues from the Grenfell Fire in London to ambassadorial and military appointments.
More than two hundred people made formal complaints about their NCT last year including their brakes failing immediately after a test, “spurious” results, and a wheel that broke off just two weeks after going in for a roadworthiness check.
The Road Safety Authority said there had been an average of around seventeen official complaints each month in 2022 with frustration also growing about recent delays in scheduling a test.
In one case, a motorist said their car had gone through its NCT – yet two weeks later “the wheel broke off my car while driving”.
In another, a person said they had taken their wife’s car for a test and immediately after they left the centre, the brakes of the car would not work.
They wrote: “We travelled 400 metres up the road to a crossroads and when I tried to stop the car, the brakes failed.
“Fortunately, I managed to bring the car to a halt without hitting anyone. I returned to the NCT centre where the car was inspected. The technician was baffled and could only offer the explanation that the emergency brake test had broken the brake calliper.”
Staff at the Office of Public Works had members of the public expose themselves to them, were threatened with attack dogs, and suffered a litany of verbal assaults and attacks.
A log of threats and intimidation details nearly three dozen incidents over the past two years including two cases where a visitor to a heritage site exposed their private parts to a staff member.
The OPW said there was an incident of “indecent exposure” in the car park of one of their sites in the North East of the country in May 2021.
Another similar case was also recorded in September that year at a heritage site in the West when a “staff member was intimidated by a member of the public exposing himself”.
In October 2022, an employee was verbally abused at a location in the South East with the member of the public also readying “his dog to attack”.
A bizarre incident in July saw a staff member come in for a volley of abuse after telling somebody they did not have permission “to play bagpipes on the site” in the North East of the country.
More than 320 people have been brought before the courts for offences relating to the possession of child pornography over the past four years.
Figures from the Courts Service detail how 80 people were charged with possession of imagery or videos of child sexual exploitation last year in relation to 126 separate offences.
The figures were slightly down on 2021 when 87 people were before the District Courts charged with 178 separate offences.
The Courts Service data also shows that nearly 90% of the child pornography offences that come before the District Court are sent on for trial at a higher court, reflecting the seriousness with which the crime is taken.
Finance Minister Michael McGrath was urged to implement a zero VAT rating on Covid-19 antigen tests on a “care and management basis” after an oversight threatened to see their prices rise for consumers.
The minister was told that the 0% VAT rate applying to the tests had not been considered during last year’s finance bill discussions due to an “oversight”.
Mr McGrath was warned that while Ireland’s vaccination programme had been a success, there still remained “significant levels of this virus in general circulation”.
A submission said: “This is reinforced by the public health guidelines which continue to advise caution, in particular recommending self-isolation if you have symptoms of COVID-19 and Covid testing for [certain] categories [of people].”
Officials said that antigen tests had been subject to a zero VAT rate up until 31 December of last year based on a derogation from the EU Commission during the pandemic.
They said the derogation had now expired but it was now possible to introduce changes that would ensure the 0% rate would apply permanently.
The submission added: “Due to an oversight this was not considered as part of the Finance Bill 2022 process.”
Officials said it should now be introduced with immediate effect but that it would require legislation, which could take time.
However, the chairman of the Revenue Commissioners had said he would “listen to a request” for a zero rating to apply on a care and management basis until the necessary laws were in place.
A discussion paper from the Department of Justice said the majority of Irish deportation orders were never carried out.
It said that deportation would never be a direct solution to reducing strain on the immigration system and could only ever act as a “deterrent”.
Figures from the discussion paper show that in the years leading up to the Covid-19 pandemic, only between 15 and 45% of deportation orders were actually carried out.
In 2017 for example, there were 930 deportation orders signed but only 140 – or 15 per cent – of them were actually “effected”.
For 2019, the Minister for Justice signed off on 1,468 separate deportation orders but just 299 of them were executed, a rate of 20 per cent.
The proportion did rise higher during the Covid-19 pandemic, but only because a moratorium on signing deportations was introduced.
The research paper said it had to be acknowledged that deportation was “not always straightforward, that there are no easy decisions, and that some may be painful”.
It said that behind every single removal, there was a human element and also cases of individuals that could not be returned to their country of origin.
The paper said the state had faced “obvious criticisms” over its deportation policy but had generally shown “considerable humanity” in how it had acted.
It said: “In contrast to the views of some commentators, it is a fact that Ireland, despite considerable challenges, seeks to treat migrants in a humane manner.”
A project to extend and modernise the Irish Prison Service College ran 70% over budget after running into a litany of unforeseen problems including asbestos and sub-standard wiring.
The project to redevelop Brian Stack House in Portlaoise was hoped to cost €4.26 million; however, the final bill ended up being just over €7.25 million.
A post-project review carried out by the Irish Prison Service said the job had “quickly encountered challenges” that led to unforeseen delays and additional costs.
Asbestos was discovered and there was a lack of evidence that a previous survey from 2001 on the presence of asbestos had been dealt with properly.
There were problems with wiring in bedrooms – where prison officers would be accommodated while training – which was not of the “anticipated standard”.
Service pipes and cables were discovered below where the extension was set to be built, requiring “remediation and rerouting”.
The fire alarm system in the building was found to be non-compliant with modern requirements and ground conditions were not what had been expected.
In addition, the sewerage system was found to be “incapable” of serving the modernised facility and needed to be upgraded.
As well as the “unanticipated conditions” encountered, there were also significant changes to the project while it was underway.
This included upgrades of bedrooms, changes to external landscaping, enhanced work to the kitchen and canteen, and the development of a gym facility.
An analysis of the financial performance of the project said technical and consultancy fees were expected to be €148,147.
However, the final bill for those services came in at €270,709, an “excess cost” of 83%.
The construction and fitout of the building was predicted to cost around €4.11 million, according to the post-project review.
However, the final tally came to €6.98 million, 70% above what had been anticipated.
Among the costliest items of “major change” were €334,000 for bedroom wiring, €327,000 for sewerage works, and €178,000 for the installation of a new fire alarm system.
The review also said the actual period on site of the project had ended up being around 70 weeks between 2017 and 2018, compared to the 50 weeks “originally estimated”.
College management also raised concerns over the level of consultation on the project, the report said.
They claimed there hadn’t been enough time given to consider potential risks at the start of the project, especially around renovating an old building.
College management also said insufficient time was allocated to multiple other aspects of the project including electrical specifications, an intruder alarm system, works to the canteen, furniture specification, and the location of the gym.
The report did find that procurement and sanctioning on the project had operated well with no major areas of concern discovered.
It also said the extended and completed facility when it opened was “fundamentally and extensively superior” to what had been there before.
Asked about the review, a spokesman for the Irish Prison Service said: “During the construction phases, significant challenges were encountered which needed to be addressed.
“In the case of the Irish Prison Service College project, major risks were identified in relation to fire safety and compliance with the relevant building regulations, particularly for older part of the premises.
“[A post project review of this project was] completed in order to identify lessons learned and they have informed significant changes to the way projects are planned, appraised and delivered.”
Ambulances broke down en route to nineteen emergency calls last year with one damaged by severe gusts of wind while another crew reported a smell of burning from the back of their vehicle.
In one incident in Sligo, the engine was reported to have “given up” while in two cases, the ambulance lost “all power” while responding to a call.
In February, a second emergency response crew had to be dispatched after “wind damage to [an] ambulance door” during a callout in Limerick.
Also that month, an ambulance broke down on its way to an emergency call in Mullingar, Co Westmeath.
There were three breakdowns in April, one described as a “vehicle issue”, another suspected to have a “power steering belt” fault, and a third logged as “engine spluttering – query airlock”.
Asked about the vehicle breakdowns, a spokeswoman for the National Ambulance Service (NAS) said they represented just a small fraction of the 336,000 emergency calls they dealt with last year.
She said the fleet – made up of critical care and emergency ambulances, intermediate care vehicles, rapid response units, and various support vehicles – had travelled in excess of 24 million kilometres during 2022.
“While any vehicle, particularly those working at design extremes, can and does experience mechanical failure, the NAS has implemented a robust eight-week inspection schedule for all patient carrying vehicles which has significantly improved the performance, safety and reliability of our fleet,” she said.
“Together with a sustained programme of annual investment in fleet replacement, the 366,000 112 or 999 calls only saw nineteen occasions where emergency vehicles suffered punctures, warning lights which had to be investigated or a mechanical issue.”
She added that no patient safety, staff safety, or other road user had been impacted as a consequence of any of the vehicle breakdowns last year.